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New home owners benefit from One Year Warranty Protection and Two Year Warranty Protection against defects in work and materials, and Seven Year Warranty Protection against major structural defects (MSD).

Warranty coverage begins on the date of possession of a home, and remains in effect until the end of the warranty period, even if the home is sold before the warranty expires.

Each new Stonebridge Building Group homeowner is provided with a new homeowner information package. This package includes home warranty information from Tarion Warranty Corporation, which explains homeowner rights and responsibilities under the Ontario New Home Warranties Plan Act.

Pre-Delivery Inspection (PDI)

Before you take possession of your new home, we conduct a pre-delivery inspection, or PDI.

A PDI is one of your first opportunities to view your completed home. Our site supervisor will guide you through a comprehensive inspection and can demonstrate how to operate the home’s systems such as the ventilation, plumbing and heating.

Any item that is damaged, incomplete, missing or not operating properly should be noted on the builder’s PDI Form to verify that these conditions existed prior to occupancy. If something has not been installed or completed, this should be noted as well. When the inspection is over, you will be asked to sign the PDI Form.

You may wish to print a copy of the TARION PDI Checklist of the brochure, Getting Ready for the Pre-Delivery Inspection to help guide you through the process.

Note: To maintain your TARION warranty you must also send a copy of your 30 day and year end list to Tarion

30 Day Service

The PDI provides an opportunity to record your home’s condition before you move in. Any issues should be noted on a PDI Form. The PDI Form does not represent a request for warranty service, so if you fail to note an item it does not necessarily impact your warranty coverage. However, if the problem concerns a damaged or missing item, it may be difficult to establish that this condition existed before you moved in if it is not noted on the PDI Form.

Should you require warranty service you can register with My Home, TARION’s online warranty service or obtain a copy of this form from TARION. Ensure you submit a copy of the completed form to the Stonebridge Customer Service within the first 30 days of possession.

In addition to deposit protection and delayed closing compensation, homeowners may be entitled to the following:

One Year Warranty
The builder warrants that, for one year from the date of possession the home is free ‘from defects in work and materials, is fit to live in, and meets Ontario Building code requirements.

Two Year Warranty
The builder warrants that, for two years from the date of possession the home is free from: water penetration through the basement or foundation walls , defects in materials or work (including windows, doors and caulking) that result in water penetration into the building envelope, defects in materials and work in the electrical, plumbing and heating delivery and distribution systems, defects in materials and work which result in detachment, displacement or deterioration of exterior cladding (such as brickwork, aluminum or vinyl siding); violations of the Ontario Building code regulations under which the Building Permit was issued, affecting health and safety, including but not limited to, fire safety, insulation, air and vapour barriers, ventilation, heating and structural adequacy; major structural defects.

Seven Year Warranty
This coverage is for major structural defects (MSD) as defined by the Warranty Act. A major structural defect is the failure of a load-bearing part of the home’s structure or any defect in material or workmanship that materially or adversely affects the use of the building as a home. Claims for a major structural defect are to be sent directly to Tarion Warranty Corporation after the second year of occupancy.

The following are NOT included in the above-noted warranties:

• Defects in materials, design and work supplied by the homeowner.

• Secondary damage caused by defects under warranty, such as property damage and personal injury.

• Normal wear and tear.

• Normal shrinkage of materials caused by drying after construction.

• Damage caused by dampness or condensation due to failure by the homeowner to maintain adequately.

• Ventilation or proper operation of moisture-producing devices such as humidifiers.

• Damage caused by the homeowner or visitors.

• Alterations, deletions or additions made by the homeowner.

• Settling on land around the building or along utility lines, other than beneath the footings or the building.

• Damage resulting from natural acts such as extreme weather and natural disasters.

• Contractual warranties which lie outside the Ontario New Home Warranties Plan Act.

If your furnace is not working please check the following before contacting us or your heating contractor.

1. Battery is working in thermostat
2. Filter is clean (should be changed every 2 months)
3. Exterior air intake has no snow, ice or leaf blockage.
4. Furnace switch is ON
5. Breaker is ON

If you have exhausted the above list of most common furnace issues please contact customer service.

Take control of your homes moisture with proper use of your ventilation system. See the information on Page 11 of your Stonebridge Homeowner Guide or check these great tips from Tarion to control moisture.